Natural Wood:
The beauty of wood is the purest expression of nature. Just as every tree in nature is different, every board used in your piece of furniture is different from the next. For this reason, the piece of furniture delivered to your home can never be identical to the one in the showroom. No man-made material can compare to the distinct and intricate grain patterns or characteristics of natural wood. The differences in the beauty of natural wood grain and the subtle variations of coloring give real wood its warmth and richness. Color variations, knots, small-pitted areas, gum and mineral deposits, and other marks of nature are normal and guarantee that you have purchased genuine solid wood furniture. Enjoy your new heirloom furniture as nature’s gift of individuality.
Wood Furniture Care:
You have bought fine quality furniture that requires no maintenance. To dust your furniture, it is recommended that you use a slightly damp knit cloth and wipe with the grain of the wood. You can hide minor nicks or imperfections that occur over time by using a touch-up marker, varying different colors of shoe polish, or a bit of stain. Try all touch-up materials in an inconspicuous wood area to be sure the color will blend satisfactorily. Avoid petroleum waxes (common household furniture sprays), oily polishes, vinegar, and acidic-based cleaners on your heirloom furniture.
Never allow spilled food or beverages to dry on any wood surface. Avoid placing any hot dishes or objects directly on wood tops; the Lifetime Warranty does not cover such damages. Use heat pads or felt to protect the surface. Do not use vinyl plastic pads (such as doilies) or mats for extended periods as staining and softening of the finish can result. Finally, it is important that your new piece avoids direct contact with alcohol, perfume, fingernail polish and remover, hair spray, plastic products, and many other chemicals that have not been listed. Many of the items listed can soften the lacquer, discolor the area, and possibly eat at the finish. Many of our finishes are resistant to the above mentioned harsh chemicals, however, we recommend being safe rather than sorry.
Solid Wood, Your Home, Time:
Time, along with the freezing and thawing of our changing seasons, can cause the foundation of your home to become uneven. This can cause furniture to sit unevenly, or cause uneven doors on armoires. Your P.M. Bedroom Gallery professional delivery person will level your furniture upon delivery if needed.
Wood finishes will change in appearance with the normal aging process. Slight variations in appearance and the fit of joints and seams will result from the normal expansion and contraction of wood as it responds to climatic changes in your home. Some wood species darken with age, most notably “Cherry” wood. During the early period of owning an heirloom that is made of fine lumber, rotate objects that set on top of the piece often to prevent a lightened area under the object. This in effect will keep the natural darkening process even. White, natural, and some lighter finishes may yellow with age. These changes in tone, fit, finish, and texture, are normal signs of aging into an antique heirloom.
Solid wood reacts to the amount of humidity in your home. Long periods of low humidity will dry wood and cause splitting, cracking, and warping. Exposing your furniture to excessive dampness is also something that should be avoided. Controlling your indoor relative humidity year round between 40% - 45% will eliminate these problems. When arranging furniture in your home be thoughtful to avoid heat vents and direct sunlight to prevent discoloration, drying, and cracking.
Matching Finishes At A Later Date:
All boards absorb stain differently. A certain finish such as “Fawn” for example, may look slightly different from one piece to another. If you are building your dream collection one piece at a time, there are understandably variables that will cause appearance differences between pieces from separate orders. Variables may include: the graining on the batch of lumber, knots, piths, and color; the time of year may affect stain absorption, sheen, and the dye lot of the stain or paint may be slightly different. Because of this, P.M. Bedroom Gallery cannot guarantee a perfect match-up from item to item on a separate order at a later date.
Warranty:
The finest quality, care, and craftsmanship goes into each piece providing you with a durable and beautiful piece of furniture for years to come.
P.M. Bedroom Gallery will repair or replace (at our option) any piece of furniture that is found to be defective in materials or in workmanship. This is provided to the original purchaser at no cost for as long as they own the furniture.
P.M. Bedroom Gallery also warrants beds against being loose. Our newly designed bed bracket system allows us to guarantee that all of our wood, metal, leather, and fabric beds will remain sturdy, tight, and structurally sound for as long as you own the bed.
Limitations:
- You are responsible for all transportation costs to and from your residence.
- If you find your bed to be loose, you are responsible for basic maintenance like tightening a bolt, wing-nut, or possibly a wood screw.
- If the identical materials are not available at the time of repair or replacement, we reserve the right to substitute materials of equal or greater value.
- We cannot repair or replace any furniture that has been used for commercial purposes such as, but not limited to a hotel, motel, or nursing home. Furniture found abused, misused, and/or unsanitary, cannot be serviced by P.M. Bedroom Gallery.
If you feel you need service, please contact the P.M. Bedroom Gallery service department nearest you.
